Terms and Conditions

These terms and conditions of use expressly regulate the relationships established between Adaptative Learning, SL (hereinafter Adaptative ) and any user (hereinafter the User or Users ) who downloads and uses the Snackson Application (hereinafter the Application or Snackson ) .

The relationship established between the User and Adaptative is understood as one of these options:

OPTION 1. BUSINESS ENVIRONMENTS

•  The client , normally a company (public or private), or a self-employed professional, contracts the services of Snackson and provides a set of user data (generally, name, surname, email and, exceptionally, ID). The company is responsible for the data (and the user must contact it to facilitate their removal). Adaptative is authorized to process on behalf of the Client the personal data necessary to provide the Snackson service, acting as data processor.
  
  
• The client has signed a data transfer agreement with Adaptative Learning, which regulates the use, scope, duration and treatment policy thereof.

• Adaptative, in its capacity as treatment manager, guarantees that it exclusively carries out the data processing necessary to comply with the services contracted by the client within the scope of Snackson (access and distribution of content through mobile phones), without any other treatment. different or for another unknown purpose.
  
  
• The client, in his capacity as data controller, will be responsible for all data processing carried out through Snackson.
  
  
• The data processing that Adaptative performs on the personal data stored in the client's database is done under the following conditions:

Destruction : It will be carried out once the contract between both parties has ended. In case of omission, 12 months from the end of the commercial relationship between the Client and Adaptative. The destruction of data is carried out by anonymizing all the personal data of users, to avoid linking them with real people. Once this anonymization is done, the associated data cannot be recovered.

OPTION 2. WEB FORMS PROPERTY OF ADAPTATIVE / COMMERCIAL ACTION

• The user has provided the data in a form managed by Adaptative, for participation in Snackson courses. Adaptative forms have their own data protection regulation, with a link to their regulation . Each form has its own conditions, so we invite the user to review each specific form.
  

• The user, as a result of his commercial relationship with Adaptative, has requested to be added to one or more Snackson courses for the evaluation of contents and functionalities.
  


• The data processing that Adaptative performs on the personal data stored in the activity manager is done under the following conditions:

In summary, the user's data, as well as the courses provided, are managed either by the CLIENT or by ADAPTATIVE . If the user does not know who is responsible for their data, they can always contact us at hello@snackson.com.

By installing Snackson , the User accepts these terms and conditions of use:

1. Object

Snackson is a microlearning application, owned by Adaptative , which offers a service based on the distribution of small contents or microcontents organized into temporary challenges that seek the acquisition of knowledge by the User . The User receives the content and is awarded points for viewing it or for correctly answering the questions posed in the challenge.

Snackson can be used both in its web version (modern browsers) and in its Android and IOS version.

2. License of Use

Adaptative offers a free, non-exclusive, worldwide, revocable license to use the Snackson application within the limits established by these terms and conditions.

The download of Snackson is free for the User for his personal and non-commercial use. Adaptative reserves the right to modify or disable Snackson at any time and for any reason.

3. Access

In order to be a Snackson User , it is essential that the following requirements be met:

• Be of age.
• Be part of or have a relationship with an organization, company, government or other legal entity that in turn has a current contractual relationship with Snackson .
• That Adaptative or a Client has invited the User to participate in a microcourse within the environment.
  

Access to Snackson can be done in two ways:

• The user receives a temporary access code (24 hours) to Snackson. The access code will be sent directly to the previously provided email. The access code is strictly confidential, personal and non-transferable. 
• The user receives fictitious access data (mail and password), created expressly to facilitate user access. The access data is strictly confidential, personal and non-transferable.
  
• The user can define a fixed access password, which combined with his email, allows him to login to the environment.
  

In the case of access by fixed password, the User agrees to use all the necessary measures to protect their access code, specifically the User agrees to:

1. Choose a strong password, with a combination of upper and lower case letters, numbers and symbols.
2. Do not reveal your password to any other person.
3. Change the password periodically.

The user also agrees to:

• Do not leave your user account active on devices that are not owned by you or protect access to your device with verification measures.
• Do not disclose the data relating to your account or make it accessible to third parties. The User will be solely responsible for the use of said data by third parties, including the statements made in Snackson , or any other action that is carried out through the use of the username and/or password.

Adaptative cannot guarantee the identity of Registered Users, therefore, it will not be responsible for the use of the identity of a Registered User by unregistered third parties. The User agrees to immediately notify Adaptative of the theft, disclosure or loss of their username or password, notifying info@snackson.com.

User data in Snackson

The user cannot modify their own data within the application. You can always request the CLIENT or ADAPTATIVE to modify and/or delete them . It must be taken into account that many of the training initiatives that are carried out are of a mandatory nature for the user due to their contractual relationship with the Client, with which it is the Client in the last instance who has to evaluate the adequacy or not of the withdrawal request.

4. Operation

The User must download the Application (IOS / ANDROID) or access via the web (https://entrar.snackson.com/) and choose the navigation language from the available options.

Once registered in the Application, the User will have access to the microcourses and will be able to participate in the learning dynamics that the Client or Adaptative have made available to them.

The User can participate in several microcourses in parallel. The User will receive notifications through the Application each time a new microcontent ( learning objects ) arrives. These objects can be informative (text, image, video...) or evaluative (questions).

A microcourse can be organized individually or in groups. When the User views content or correctly answers a question, they can earn points that are added to both the challenge ranking and the personal ranking.

The Application has a notification system that notifies the User if there is new content or if they have won a prize or a badge. It also has internal communication tools (Chat and forum), if the Client enables it.

The badges constitute a distinctive emblem awarded by Snackson according to a series of scoring criteria that the User achieves.

The prizes will be defined and awarded at the Customer 's discretion , not constituting any type of responsibility for Snackson with respect to the allocation criteria, delivery to Users or compliance with tax obligations that may arise.

The Application, in turn, keeps track of the contents displayed and a follow-up of the actions carried out.

5. User Responsibilities

The User is fully responsible for the access and correct use of Snackson subject to current legislation, whether national or international, as well as the principles of good faith, morality, good customs and public order. The User is responsible for having the necessary services and equipment for browsing the Internet and for accessing Snackson .

Users will refrain from using Snackson 's services and content for illegal purposes or effects that are harmful to the rights and interests of third parties, or that in any way may damage, disable, affect or deteriorate Snackson , its content and its services. Likewise, it is prohibited to prevent the normal use or enjoyment of Snackson by other Users.

The User undertakes to maintain appropriate and respectful behavior towards other Users. Therefore, including but not limited to, they undertake not to behave in a violent, disrespectful, racist, discriminatory, harassing, intimidating, unhygienic, etc. manner. responding personally to any damage or harm caused to other Users derived from their inappropriate conduct.

In general, the User undertakes, by way of example and not limitation, to:

1. not to use the application for illegal or unauthorized purposes;
2. not to host, store, disclose, publish, distribute or share any content that may imply an illegitimate interference or violation in any way of the fundamental rights to honor, image and personal and family privacy of third parties and, especially, of minors ;
3. Do not post in those specially enabled Snackson spaces, whether they are part of your own profile or that of another User , any comment or information that is illegal, racist, xenophobic, obscene, pornographic, abusive, defamatory, misleading, fraudulent or in any way contrary to the morality or public order;
4. not alter or modify, totally or partially, Snackson , evading, deactivating or manipulating its functions or services in any other way;
5. not infringing industrial and intellectual property rights or the regulations governing the protection of personal data;
6. not use Snackson to insult, defame, intimidate, violate one's own image or harass other Users;
7. not access the email accounts of other Users;
8. not introduce computer viruses, defective files, or any other computer program that may cause damage or alterations to the contents or systems of Snackson or third parties;
9. not send emails of a massive and/or repetitive nature to a plurality of people, nor send email addresses of third parties;
10. not carry out advertising actions for goods or services without the prior consent of Snackson.

6. Snackson's Responsibilities

The User declares to accept and understand that the services are offered "as is", "as available" and "according to availability".

In this sense, Adaptative does not guarantee or assume responsibility for:

1. the punctuality, uninterruption, security and absence of error of the Snackson services ;
2. the accuracy, reliability or security of the content offered through Snackson ;
3. the correction of possible errors present in the Snackson software ;
4. the possibility that there is no damage to any computer system, the security and durability of your data or any other damage that may be caused by the access or use of Snackson or any content hosted in the application;
5. that the storage space is unlimited or that it can meet any type of demand;
6. the transmissions, of any type of information, communication or content, are provided to the User at the desired moment, nor by the emission or reception of these.

In the event of occasional interruptions in Snackson or that Adaptative needs to make maintenance stops, Snackson will not have the obligation to reward the User in any way, it being understood that these are caused by external agents of an exceptional nature that Adaptative cannot control.

7. Intellectual Property

Snackson may host Adaptative content as well as other content owned by the Client or third parties. It will be the sole responsibility of the User to consult in each case the permitted uses of each content, and Adaptative cannot be held responsible in any case for the unauthorized use of said content.

Therefore, Adaptative is the owner or licensee of all intellectual and industrial property rights over all content accessible through Snackson . Snackson 's intellectual and industrial property rights , as well as: texts, images, graphic design, navigation structure, information and content contained in it, unless otherwise indicated, are the property of Adaptative, to whom the exercise corresponds . of the rights to exploit them and, in particular, the rights of reproduction, distribution, public communication and transformation, in accordance with Spanish legislation on intellectual and industrial property rights.

Access to Snackson does not imply waiver, transmission, license or total or partial assignment of intellectual or industrial property rights by Adaptative .

Likewise, Adaptative is not obliged to supervise or control the content that the User publishes through Snackson, nor can it be held responsible as long as it does not have effective knowledge that the activity or information stored is illegal or that it damages property or rights of a third.

8. Notifications (push and mail)

As part of the services, the User may receive push notifications on his mobile device with a variable frequency, as determined by the Client . In case of not wanting to receive them, it will be the responsibility of the User to deactivate this function from the settings or preferences menu present in their terminal.

In the same way, the User declares to be informed that the Client or Adaptative can use his email account to provide him with information exclusively referring to Snackson and linked to the dynamics of the service: content expiration notice, new courses, access advice. ..

These notices, whether push or mail, cannot be deactivated in a particular way and are inherent to the Adaptative service.

Likewise, Adaptative may send instructions to your email on the process of recovery or modification of the access code.

9. Termination of Services

The user's data, as well as the courses provided, are managed either by the CLIENT or by ADAPTATIVE . If the user does not know who is responsible for their data, they can always contact us at hello@snackson.com.

The Client may terminate the User's account when deemed appropriate according to the specific conditions established between the User and the Client.

Likewise, in the event that the User ceases to agree with these Terms and Conditions or wishes to no longer be a Snackson user , they must uninstall the application, and formally contact the Client or Adaptative to request the cancellation of their account.

Adaptative may temporarily deactivate or permanently delete, without prior notice and immediately, the User's account when:

1. these Terms and Conditions are violated;
2. the User poses a threat to the integrity of Snackson or to any of its Users.

10. Privacy Policy and Data Protection

In accordance with current legislation on the Protection of Personal Data, Adaptative informs Snackson Users about the Privacy and Data Protection Policy that it will apply in the processing of personal data that the User provides through access to Snackson .

The User consents to the processing of such data under the terms of this Privacy Policy and Data Protection clause.

Adaptative expresses its commitment to comply with current legislation at all times regarding data protection, specifically with the General Data Protection Regulation (RGPD), of May 25, Organic Law 15/1999, of December 13, Protection of Personal Data; Royal Decree 1720/2007, of December 21, which approves the Regulations for the development of Organic Law 15/1999; and other applicable legislation.

The person in charge of the files is Adaptative Learning, SL with address at C/Llacuna 162, Module 211 (Barcelona Activa) CP 08018 (Barcelona). At this same address, or by sending an email to the Data Protection Delegate: rgpd@snackson.com, Users may exercise their rights of access, rectification, cancellation and opposition of data, by sending a written and signed request including name , surnames, photocopy of the DNI, action requested and address in order to send you confirmation of your action in accordance with your request.

Adaptative Learning will proceed to analyze the request and once the Client is informed, the pertinent actions will be carried out.

Adaptative has adopted the necessary measures to maintain the level of security required, depending on the nature of the personal data processed and the circumstances of the treatment, in order to avoid, as far as possible and always according to the state of the art, its alteration, loss, treatment or unauthorized access. The personal data provided will not be transferred to third parties without prior authorization from the owner thereof.

11. Jurisdiction and Applicable Legislation

The fulfillment and interpretation of these Conditions of Use will be carried out in accordance with the provisions of Spanish regulations. In the event of any conflict in relation to these terms and conditions of use, the parties submit, expressly waiving any other jurisdiction, to the Courts of Barcelona.

Adaptative Learning, SL
B-66458076

Mercantile Registry of Barcelona Volume 44647, Folio 192, Sheet B-462.293
With address at C/Llacuna 162, Module 211 (Barcelona Activa) CP 08018 (Barcelona)

info@snackson.com
+34 934 616 015

Last update: June 26, 2023